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ffective Date: [Insert Date]
This Privacy Policy outlines how [Company Name] (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website www.companyname.com or use our printing services.
We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Business name (if applicable)
- Email address
- Phone number
- Delivery/billing address
- Payment information (processed securely via third-party providers)
- IP address and browser/device information
- Any artwork, content, or documents you upload
2. How We Collect Personal Information
We collect information when you:
- Place an order
- Fill out a contact or quote form
- Subscribe to our newsletter
- Communicate with us via phone, email, or website
- Upload artwork or files for print
3. How We Use Your Information
We use your personal information to:
- Provide and deliver our printing services
- Communicate with you regarding your order
- Process payments and issue invoices
- Improve our website and customer experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Disclosure of Your Information
We may disclose your information to:
- Our staff and service providers (e.g., couriers, IT, payment processors) to fulfill your order
- Regulatory authorities if required by law
- Third-party platforms for website analytics and marketing (only aggregated or anonymised data)
All third parties we work with are required to protect your information.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using secure servers, SSL encryption, and access controls.
6. Cookies and Analytics
Our website uses cookies and tracking technologies to enhance your experience and collect usage data (e.g., pages visited, device type). You can disable cookies via your browser settings.
7. Access and Correction
You may request access to the personal information we hold about you, or request corrections if it is inaccurate or outdated. To do so, please contact us using the details below.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.